Clamping and Towing Notices

(Front)

London Borough of London

THIS VEHICLE …………………IS ILLEGALLY PARKED AND HAS BEEN AUTHORISED FOR CLAMPING
DATE TIME PLACE
AUTHORISING
OFFICER
EMPLOYEE
NUMBER
L o n d o n

Document 2.16 –Clamping warning notice (front)
L o n d o n
London Borough of London
THIS VEHICLE HAS BEEN CLAMPED
DO NOT TRY TO MOVE IT

IT IS AN OFFENCE TO TRY AND REMOVE OR OTHERWISE INTERFERE WITH THE WHEELCLAMP

PLEASE READ THE INSTRUCTIONS ON THE BACK OF THIS NOTICE TO FIND OUT HOW TO HAVE THE VEHICLE RELEASED

(Back)

L o n d o n
London Borough of London
Your vehicle has been clamped – DO NOT try to move it while the clamp is in place.
Do not try to remove the clamp yourself as it is an offence to do so for which you could be fined.
In order to have the clamp removed, you have to pay a fee of £ (This includes a penalty charge of £ and a clamp release fee of £ )
You can make this payment either:
a) by phone – call our payment line on [phone number] using one of the following debit or credit cards – [Switch, Delta, MasterCard,
Visa]
Please have details of your vehicle’s registration number and location with you when you make the call
or:
b) take the declamping instruction card to one of the payment centres listed below, where you can pay by cash or using a debit or credit
card, or using a cheque supported by a cheque guarantee card (provided it will guarantee cheques to the required value).
i. [Car pound address and opening times]
ii. [Other possible payment centre address and opening times]
iii. [Further possible payment centre address and opening times]
Please make payment and have the clamp removed as soon as possible as there is a possibility that your car will be removed if it is left
clamped for too long, in which case the fee to recover your vehicle would be £ .
For other enquiries or in case of any emergency, please phone [24 hour helpline]
—————————————————————————————————————-
Please note that once you have had the clamp removed, you should move your vehicle as soon as possible in order to avoid any other
enforcement taking place.
L o n d o n
London Borough of London

(Front)

Declamping instruction card
——————————————–
Your vehicle has been clamped – DO NOT try to move it while the clamp is in place.
Do not try to remove the clamp yourself as it is an offence to do so for which you could
be fined.
In order to have the clamp removed, you have to pay a fee of £ (This includes a
penalty charge of £ and a clamp release fee of £ )
You can make this payment either:
a) by phone – call our payment line on [phone number] using one of the following debit
or credit cards – [Switch, Delta, MasterCard, Visa]. Please have details of your
vehicle’s registration number and location with you when you make the call,
or:
b) in person – take this declamping instruction card to one of the payment centres
listed below, where you can pay by cash or using a debit or credit card, or using a
cheque supported by a cheque guarantee card (provided it will guarantee cheques to
the required value).
iv. [Car pound address and opening times]
v. [Other possible payment centre address and opening times]
vi. [Further possible payment centre address and opening times]
—————————————————————————————————–
Please make payment and have the clamp removed as soon as possible as there is a
possibility that your car will be removed if it is left clamped for too long, in which case
the fee to recover your vehicle would be £ .
—————————————————————————————————–
For other enquiries or in case of any emergency, please phone [24 hour helpline]
—————————————————————————————————–
Please note that once you have had the clamp removed, you should move your vehicle
as soon as possible in order to avoid any other enforcement taking place.
Document 2.17 –Declamping instruction card (rear)
L o n d o n
London Borough of London
OFFICIAL USE ONLY
Date/Time…………………………………………………………………………………………
VRM………………………………………………………………………………………………
Location……………………………………………………………………………………………
……………………………………………………………………………………………………
PCN Contravention
Code……………………………………………………………………………….….….….….
Signature of Authorising Officer………………………………………………………………
Employee number………………………………………………………………………………

(Back)

Declamping instruction card (back)

L o n d o n
London Borough of London
VEHICLE (with VRM)………………………………………………………
DECLAMPED AT …………………………………………………………
ON (DATE) …………………………………………………………………
LOCATION…………………………………………………………………
………………………………………………………………………………
………………………………………………………………………………
WARNING: This vehicle should be moved as soon as
possible. If it stays here, it is possible that the vehicle will
clamped a second time or removed.
Document 2.18 –Declamp Sticker
London Borough of London

Clamping release fee receipt
Received from:
Name ……………………………………………………………………………………….
Address ……………………………………………………….……………………………
………………………………………………………………………………………………
………………………………………………………………………………………………
CHARGES
PCN fee £…………………
Release fee £…………………
Total amount £
Driver details:
Name ………………………………………………………….……………………………
Address ……………………………………………………….……………………………
………………………………………………………………………………………………
Owner details:
Name ………………………………………………………….……………………………
Address ……………………………………………………….……………………………
………………………………………………………………………………………………
Notes – forms of ID produced etc.:
Receiving officers name ………………………………………………………….
Signature …………………………………………………………………………..
METHOD OF PAYMENT
CASH
Amount rec’d £…………………
Change given £…………………
CHEQUE
Cheque number ………………….
Bank sort code _ _ – _ _ – _ _
Chq. card number
……………………………………….
CREDIT/DEBIT CARD
Card type ………………….
Card number
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Expiry date _ _ / _ _
Despatch control informed at Sent by:
Time
Received by:
Comments:
Till receipt

(Front)

L o n d o n
PCN Number Vehicle Registration Mark
Code / Serial Number Contravention Code Immobilisation Date
Day Month Year
Vehicle Location
Release Date Time Amount o/s if unpaid
Paid = P
Unpaid = U
Unpaid
Reason
Day Month Year

Notice To Motorists
If you have paid at a payment centre or the car pound, you should return to your vehicle and wait for
the clamp to be removed. Although no specific time can be given, this will be done as soon as possible and we aim to take no longer than two hours. If it takes longer than four hours, you will be entitled to a refund of the release fee.

Once your vehicle has been released, you should remove it from an illegally parked position as soon
as possible. If it is left in the same position for more than one hour after release, it may possibly be
clamped a second time or removed.
———————————————————————————————————————-
OBJECTION PROCEDURE
Under the provisions of the Road Traffic Act 1991, you are required to pay the cost of the Penalty
Charge Notice (PCN), as well as the release fee before your vehicle can be declamped. You do,
however, have the right to object but you must make your representations within 28 days of the date of this receipt.
The Council will consider any objections but there are also legal grounds for representations which are listed below:
(a) that the contravention did not occur – you will need to explain why you think no contravention took
place;
(b) that the vehicle was parked by a person who was in control of it without the owner’s consent – you
will need to enclose evidence (e.g. police crime report, insurance claim);
(c) that a current disabled person’s badge was displayed on the vehicle – you will need to include
details of any badge that was on display;
(d) that less than 15 minutes had elapsed after then end of paid for time – please note that a parking
ticket may be issued immediately after the end of paid for time, but the vehicle cannot be clamped for
at least 15 minutes;
(e) that the penalty or other charge exceeded the amount applicable in the circumstances of the case –
you will need to explain why you think the charges are too high;
(f) that the relevant traffic order was invalid – this only applies if the Council’s regulations are legally
defective.
If you want to make representations, you should write to us at the following address:
[Correspondence address details]
Please quote the Penalty Charge Notice number and your vehicle’s registration number on all
correspondence. In all cases when you are making representations, you should provide as much
evidence as possible to support your objection.
After we have considered your representations, we will write back to you. If we accept your
representations, we will cancel the Penalty Charge Notice and refund the fees you have paid. If we do
not accept them, you will have a 28 days to appeal against our decision to the independent
Adjudicator. We will tell you how to do this when we write to you.
———————————————————————————————————————-
If you want any more help or information, please call our help line on (helpline phone number)

(Front)

L o n d o n
London Borough of London
THIS VEHICLE ………………………………………………
IS
ILLEGALLY PARKED
AND
HAS BEEN
AUTHORISED FOR
REMOVAL
DATE TIME PLACE
AUTHORISING
OFFICER
EMPLOYEE
NUMBER
London Borough of London

(Front)

L o n d o n
PCN Number Vehicle Registration Mark
Code / Serial Number Contravention Code Immobilisation Date
Day Month Year
Vehicle Location
Release Date Amount o/s if unpaid
Was the vehicle previously
clamped? (Y/N)
Paid = P
Unpaid = U
Unpaid
Reason
Day Month Year
Driver returned Vehicle returned at (time) …………… to (signature) ………………………………
Authorising officer
(Print surname) …………………………………….. Witness ………………………………………………….
V.E.L. Expiry date V.E.L. number
Complete this section in block letters. Verify details and show how verified
Driver’s name Tel. no.
Full address
How verified: ……………………………………………………………………………………………………..
Owner’s name Tel. no.
Full address
How verified: ……………………………………………………………………………………………………..
Please tick as appropriate:
I was the driver who left the vehicle, index no.: ……………….at ……………………
I am claiming vehicle, index no.: ………………………. on behalf of the driver shown above.
Print surname ………………………………………. Signed …………………………………………………

(Front)

Remarks:
Include name, address and phone number of claimant, and how verified (if
different from above)
CHARGES
PCN fee £…………………
Removal fee £…………………
Storage fee £…………………
(…. days at £…/day)
Total amount £____________
Releasing officer
Signature: …………………………………………………….…………………………..
Print surname: ..…………………………………………….……………………………
Vehicle registration mark:
Code and Serial number
Vehicle transferred to ………………………………………….. pound
on (date)………………………………
Communications centre informed
at (time) ………………………. on (date) …………………………….
Received the vehicle described above at (time) .………………………………….
Print surname ………………………………………………………………………….
Driver/ Owner/ Claimant’s Signature ………………………………………………..
METHOD OF PAYMENT
CASH
Amount rec’d £…………………
Change given £…………………
CHEQUE
Cheque number ………………….
Bank sort code _ _ – _ _ – _ _
Chq. card number
……………………………………….
CREDIT/DEBIT CARD
Card type ………………….
Card number
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Expiry date _ _ / _ _

(Front)

L o n d o n
London Borough of London
THIS VEHICLE ………………………………………………
HAS BEEN
REPOSITIONED BY
THE COUNCIL
DATE TIME PLACE TO WHICH
MOVED
AUTHORISING
OFFICER
EMPLOYEE
NUMBER
London Borough of London
Removal release fee receipt
Received from:
Name ……………………………………………………………………………………….
Address ……………………………………………………….……………………………
………………………………………………………………………………………………
………………………………………………………………………………………………
CHARGES
PCN fee £…………………
Removal fee £…………………
Storage fee £…………………
(…. days at £…/day)
Total amount £
Driver details:
Name ………………………………………………………….……………………………
Address ……………………………………………………….……………………………
………………………………………………………………………………………………
Owner details:
Name ………………………………………………………….……………………………
Address ……………………………………………………….……………………………
………………………………………………………………………………………………
Notes – forms of ID produced etc.:
Receiving officers name ………………………………………………………….
Signature …………………………………………………………………………..
METHOD OF PAYMENT
CASH
Amount rec’d £…………………
Change given £…………………
CHEQUE
Cheque number ………………….
Bank sort code _ _ – _ _ – _ _
Chq. card number
……………………………………….
CREDIT/DEBIT CARD
Card type ………………….
Card number
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Expiry date _ _ / _ _
Comments:
Till receipt

(Front)

L o n d o n
PCN Number Vehicle Registration Mark
Code / Serial Number Contravention Code Immobilisation Date
Day Month Year
Vehicle Location
Release Date Time Amount o/s if unpaid
Paid = P
Unpaid = U
Unpaid
Reason
Day Month Year
OBJECTION PROCEDURE
Under the provisions of the Road Traffic Act 1991, you are required to pay the cost of the Penalty
Charge Notice (PCN), as well as the removal fee before your vehicle can be released. You do,
however, have the right to object but you must make your representations within 28 days of the date of this receipt. The Council will consider any objections but there are also legal grounds for representations which are listed below:
(a) that the contravention did not occur – you will need to explain why you think no contravention took
place;
(b) that the vehicle was parked by a person who was in control of it without the owner’s consent – you
will need to enclose evidence (e.g. police crime report, insurance claim);
(d) that less than 15 minutes had elapsed after then end of paid for time – please note that a parking
ticket may be issued immediately after the end of paid for time, but the vehicle cannot be clamped for
at least 15 minutes;
(e) that the penalty or other charge exceeded the amount applicable in the circumstances of the case – you will need to explain why you think the charges are too high;
(f) that the relevant traffic order was invalid – this only applies if the Council’s regulations are legally
defective.
If you want to make representations, you should write to us at the following address:
[Correspondence address details]
Please quote the Penalty Charge Notice number and your vehicle’s registration number on all
correspondence. In all cases when you are making representations, you should provide as much
evidence as possible to support your objection.
After we have considered your representations, we will write back to you. If we accept your
representations, we will cancel the Penalty Charge Notice and refund the fees you have paid. If we do
not accept them, you will have a 28 days to appeal against our decision to the independent
Adjudicator. We will tell you how to do this when we write to you.
If you want any more help or information, please call our help line on [helpline phone number]

(Front)

L o n d o n
Part B
NOTICE OF CHARGES
Section 74 Road Traffic Act 1991 -Charges as determined by the Association of London
Government Transport and Environment Committee with the consent of the Mayor of London and
the Secretary of State for Transport.
i) If the vehicle was removed:
Vehicle registration mark ……………………………… was removed by the London Borough of London
in accordance with Section 68 of the Road Traffic Act 1991. Under the terms of the Act, any
person responsible must pay a removal charge of £…………………
A storage charge of £………………. must also be paid for each day or part of a day (reckoned from
12.00 midnight on the day following that on which the vehicle was removed) during which the
vehicle was in the custody of the London Borough of London.
Under Section 67 of the Act the penalty charge must also be paid before removal from the pound is
authorised.
The charge (s) payable is / are:-
removal fee £ …………………
storage fee £ ………………… ie £ …. per day for ……. days
penalty charge £ …………………
——————–
total £ …………………
ii) If the vehicle was clamped:-
Vehicle registration mark ……………………………… was clamped by the London Borough of London
in accordance with Section 69 of the Road Traffic Act 1991. Under the terms of the Act, any
person responsible must pay a declamping charge of £……………….
Under Section 69 of the Act the penalty charge must also be paid before removal the clamp can be
removed.
The charge (s) payable is / are:
declamping fee £……………….
penalty charge £……………….
——————
total £ ………………
As this sum was not paid at the time authorisation was given for the vehicle to be returned, it must
be paid with 7 days of the vehicle’s release following the instructions on the payment slip overleaf.
Failure to pay the amount due within 7 days will lead to the charges being registered as a debt and
possibly the use of bailiffs to action their recovery. This may result in additional costs being
incurred.
…………………………..(date) …………………………………………………………………..
Officer appointed for the purpose

(Front)

PROMISE TO PAY CLAMPING OR REMOVAL FEES
Road Traffic Regulation Act 1984
Road Traffic Act 1991
Form PTP, Serial No. …………………… Pound/Payment Centre…………………
Part A
REMOVAL OR CLAMPING OF VEHICLES – PROMISE TO PAY
Penalty Charge Notice:
Date of issue:
Location of contravention:
In consideration of the London Borough of London waiving its statutory power either to retain
custody of or to immobilise with a wheelclamp vehicle registration number…………. and either
release the vehicle or remove the wheelclamp, I undertake to pay to the London Borough of
London within 7 days the statutory removal and storage charges and the penalty charge, or the
declamping charge and the penalty charge shown under Notice of Charges.
Name ……………………………………………….
Address …………………………………………….
………………………………………………………..
………………………………………………………..
Signature………………………………………….. Date ………………………………………………..
HOW TO PAY PTP, Serial No. ……………………
Payment of charges arising from the enforcement action taken against the vehicle, registration
number [VRM], in connection with the Penalty Charge Notice [PCN number]issued in [Contravention
location] on [Contravention date]
BY POST using this payment slip and sending it to: LB London, PO Box [Number], LONDON [Postcode] – if you want a receipt, please enclose a stamped addressed envelope. Do not send cash through the post. Please make cheques and
postal orders payable to “LB London” and write the penalty charge notice number on the back. Do not send post-dated cheques as they will not be accepted.
IN PERSON at: [Address & Postcode] between 9:00am and 5:00pm on Monday to Friday (N.B. – If you pay by cash it is very important to get a receipt, in case there is any later query about your payment).
BY TELEPHONE on 020 1234 5678 between 9:00am and 5:00pm on Monday to Friday using a debit or credit card.
Mr/Mrs/Miss:
Address:
Postcode:
Only complete the details below if you are making payment by MASTERCARD, VISA, SWITCH or DELTA card.
Please debit my MasterCard / Visa / Switch / Delta card (delete as appropriate) Amount £
Card Number: _ _ _ _ / _ _ _ _ / _ _ _ _ / _ _ _ _ _ _ _ (Switch 19 numbers) Switch Issue Number: _ _ _ _ _
Card Issue Date _ _ / _ _ Card Expiry Date _ _ / _ _ Name of Cardholder:
Signature of Cardholder: Date: