London Borough of London
[Correspondence name & address]
Mr A B Smith
99 Any Street
Anywhere
NE1 4BO
[Letter date]
Dear Mr Smith,
Penalty Charge Notice: [PCN number]
Thank you for your letter of [Reps letter date] in which you made representations about the above Penalty Charge Notice.
We have considered everything you said in your letter but do not feel that you have made grounds for canceling the Penalty Charge Notice or the Notice to Owner. This letter is issued as a formal
Notice of Rejection of your representations.
We have rejected your representations because [Reasons for rejection].
Therefore, before the end of the period of 28 days beginning with the date that this letter was served (the date it was delivered), you must either pay the penalty charge of £[amount payable]or appeal to the independent Adjudicator.
If you want to pay, please see the How to Pay section at the end of this letter.
If you want to appeal, please read the guidance notes attached to the appeal form enclosed with this letter, then complete the form and send it to the Parking and Traffic Appeals Service, P.O. Box 1010, Sutton SM1 4SW – please do not send the appeal form to us. The Adjudicator will consider your appeal and make a final decision. Please note that an adjudicator cannot normally award costs against you but may do so if he considers that you have acted frivolously, vexatiously or wholly unreasonably. Equally the adjudicator may award costs against an authority that he considers has acted frivolously, vexatiously or wholly unreasonably.
If you do not pay or appeal before the end of the 28 day period, the penalty charge may increase by 50% to £ [full amount + 50%] and we may serve a Charge Certificate seeking payment of this increased amount. At that stage, you may have missed the opportunity to appeal. If the increased charge is not then paid within a further 14 days, we may apply to the county court to recover the charge as if it were a debt payable under a county court order.
If you want any help or more information, please telephone our helpline on [Helpline phone number].
Yours sincerely,
Fred Quimby
Parking Services Officer
London
HOW TO PAY
Please make cheques and postal orders payable to “[Payee details]” and write the penalty charge notice number on the back. Please do not send post-dated cheques as they will not be accepted.
If you want to pay by post, please fill in the payment slip below and send it with your payment or card payment authorisation to: [Payment address]. If you want a receipt, please enclose a stamped addressed envelope. Please do not send cash through the post.
If you want to pay in person, please go to [Payment centre address] between [Times] on [Days]. If you pay by cash it is very important to get a receipt, in case there is any later query about your payment.
Or you can pay by calling our telephone payment line on [Payment phone number] between [Times] on [Days] using one of the following debit or credit cards – [List of accepted cards].
Payment slip – please return with all payments sent by post
Penalty Charge Notice Number: [PCN number] VRM: [VRM]
issued in: [Contravention location] at: [End time] on: [Contravention date]
Mr/Mrs/Ms/Miss: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Address: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Postcode: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Only complete the details below if you are making payment by MASTERCARD, VISA, SWITCH or DELTA card. Please debit my MasterCard / Visa / Switch / Delta card (delete as appropriate)
Amount £ _ _ _ _ _ _ _ _ _ _ _ _ _
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Card Number: _ _ _ _ / _ _ _ _ / _ _ _ _ / _ _ _ _ _ _ _ (Switch 19 numbers) Switch Issue Number: _ _ _ _
Card Issue Date _ _ / _ _ Card Expiry Date _ _ / _ _ Name of Cardholder: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
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Signature of Cardholder: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Date: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
